Survey and service recovery tools to fix issues fast
Smpl Rounding is an intuitive simple-to-use person-to-person survey tool that empowers healthcare and other industry professionals to quickly survey individuals in real-time and focus on fixing problems that effect important outcomes. Using smart filters, the tool alerts the appropriate staff of problems and then presents them with a service recovery workflow.
Organizational leaders are also given real-time insights into survey outcomes, and are able to categorize questions based on strategic goals. Responses can then be tracked and summarized by these categories.
Real-time employee or customer rounding dashboard
Smpl Rounding is truly the easiest and yet most informative rounding tool on the market. A user-friendly dashboard makes it easy to navigate assessment analytics and insights.
Setup your whole organization in less than a day
All we need are the individuals on your patient experience team, your hospital's departments plus bed numbers, and we can have your organization set up. We'll also work with your leadership team to determine which patient experience initiatives you want to work on such as communication, responsiveness, or another initiative. From there, you determine your questions and answer types, as well as your notification threshold. After that, you're ready to go.
Teach your staff to use the mobile app in five minutes
It might take a day to set up your organization, but the mobile app is so intuitive, you can teach your patient assessment staff to use it in a mater of minutes. It really is that easy.
A survey tool and dashboard all in one
The mobile survey tool acts as your real-time patient experience dashboard, while your administrative dashboard gives you insights into historical data.
Interested in seeing a demo or learning more about Smpl Rounding? We'd love to chat!